Booking & Salon Etiquette

In order to create the best possible Parlour experience, please read the following prior to booking.

ALL APPOINTMENTS should be requested through the scheduling website, www.vagaro.com/parlourrva. This is how I communicate with my guests, and how I track important details about your journey. You may also download the Vagaro app to your smart phone. If you would like to cancel or reschedule an appointment within 48 hours, you will need to call or email the salon at 804.922.3265/ parlourrva@gmail.com. 

CANCELLATION POLICY: Cancellations within 48 hours of scheduled appointment will be charged 50% of the full service amount. Same day (within 24 hours of your scheduled appointment) cancelations and no-shows will be charged the full service amount, due before any future appointment requests can be accepted. 

Please arrive to your appointment with your hair detangled and ready for your service to ensure an efficient experience. Unless, time permits, guests arriving more than 15 minutes after their scheduled appointment time will be rescheduled. NOTE: You will be responsible for 50% of your full service amount. NO EXCEPTIONS.

PAYMENTS: Cash, major credit cards (Visa, MasterCard, & Discover), and ApplePay are accepted for services and products. Digital payments (Cashapp, Venmo, etc) and payments by check, are not accepted.

Children and additional guests are not allowed in the salon unless they are being serviced (ages 10+). Please understand, there is limited spacing to accommodate guests only. Should you be accompanied by a child, you will not be able to receive your service(s), and you will be responsible for 50% of your full service amount. NO EXCEPTIONS.

COVID-19: Masks will be required of all guests. There will be a short supply on-hand in case you do not have one, but you should plan to bring your own.